Privacy Policy
Last Updated: June 2026
At Vision Homes HGH, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services. Vision Homes HGH complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in relation to the collection, use, disclosure and storage of personal information.
Information We Collect
We may collect personal information including:
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Full name
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Email address
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Phone number
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Budget for your new home
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Information you provide through our enquiry forms
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Additional information relating to your preferred location, home requirements, or project goals that you choose to share with us during phone calls, meetings, or other communications.
We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes and maintain appropriate business records.
How We Collect Your Information
We collect personal information through:
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Our website enquiry forms
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Phone calls
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Email correspondence
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Facebook and Instagram lead forms
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In-person meetings
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Future online advertising platforms such as Google Ads
We may collect your consent preferences, including whether you have agreed to receive marketing communications by SMS or email. We may also collect anonymous website usage information through cookies and analytics technologies.
How We Use Your Information
Your information is collected so we can:
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Respond to your enquiries
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Match you with suitable builders
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Recommend house and land packages that suit your needs and budget
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Assist you throughout your home-buying journey
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Improve our services and website
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Contact you regarding your enquiry or requested services
Where you have provided your consent, we may send you occasional marketing communications about new home opportunities, promotions, events and related services. You can opt out at any time.
Sharing Your Information
We respect your privacy and only share your information when necessary to assist you.
Your information may be shared with:
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Partner builders when you choose to proceed with a home build
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Mortgage brokers if you request finance assistance
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Developers where required to progress your chosen house and land package
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Trusted referral partners involved in your property purchase where applicable
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We do not sell your personal information to third parties.
Marketing Communications
With your consent, Vision Homes HGH may send you marketing communications by SMS, email or telephone regarding new home opportunities, house and land packages, promotions, display home events and related services that may be of interest to you.
You may withdraw your consent at any time by:
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replying STOP to any marketing SMS (where applicable);
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clicking the unsubscribe link in our emails; or
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contacting us using the details below.
We will process unsubscribe requests promptly in accordance with applicable Australian laws.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
We currently use:
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Google Analytics
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Meta (Facebook) Pixel
In the future, we may also use Google Ads Conversion Tracking to help measure the effectiveness of our advertising campaigns.
You can manage or disable cookies through your web browser settings.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
While we take appropriate security measures, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Accessing or Correcting Your Information
You may request access to the personal information we hold about you or ask us to correct any inaccurate or outdated information.
To make a request, please contact us using the details below.
Third-Party Services
We use trusted third-party service providers to help operate our business, including:
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Meta
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Google Workspace
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Microsoft 365
These providers may store or process information on our behalf in accordance with their own privacy policies. Some of our service providers may store or process personal information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices or legal obligations.
The latest version will always be published on our website with the updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact elonie@visionhomesqld.com.au.